As industry consolidation, increasing regulations, and competitive pressures add complexity to customer care and communication processes, PrintNet makes it easy to create, manage and deliver documents that enhance service within tight production windows and without costly infrastructures. Now you can quickly and cost-effectively produce targeted customer facing communications and coordinate delivery across multiple channels. PrintNet integrates seamlessly into enterprise architectures; accommodates batch, real-time, and interactive communications; and combines transactional and promotional messages that get results.
A single platform for customer care
Effectively communicating with utility and telecom customers means adapting to changing communication preferences and market requirements. Today, customers want varied statement options delivery over multiple channels, consolidated billing, and multiple payment plans and formats. That's why you need a document composition solution that supports different data standards and drives multiple document-related applications from a single platform.
Whether you're producing complex bundled statements, personalized inserts, or new account kits, you can design, compose, produce, present, manage and automate both print and electronic documents and enrich them with targeted messaging. There's no need for separate platforms for print and web-based documents, for variable data transaction and promotional documents, or for print-on-demand, statement processing and electronic bill presentment.
GMC PrintNet is the perfect solution for producing all types of personalized, variable data documents including:
Residential and commercial bills and statements |
Consumption and usage documents |
Newsletters |
Interactive customer forms |
Collection letters |
Program enrollment confirmations |
Regulatory communications |
Direct mail and inserts |
Rapid application development
The constant pressure of billing cycle deadlines makes it essential to quickly set up complex jobs involving hundreds of variables from multiple data sources. PrintNet offers flexible project design, an object-oriented interface, seamless import of PDF and EPS files, and support for designs created in Quark and Adobe InDesign for Windows and Macintosh platforms.
You'll achieve time-saving flexibility and faster document development. With its intuitive interfaces, simpler operation, and ready data connectivity, PrintNet is easy to learn and use. Marketing and business staff can develop applications, reducing the burden on IT resources. Teams can collaborate on content, data, and planning; gain approvals, legal consent, and revisions; and see electronic proofs of output.
Broad Compatibility
PrintNet is ready to work with the formats and standards you already have in place. It links to any number of data, content, and graphical libraries. It accepts input from multiple sources in any format, including SAP and outputs to PPML, SVG, VDX, Postscript, PDF, PCL, IPDS, AFP, Metacode, IJPDS, VPS, Image, text, or via Internet HTML or fax-TIFF.
Faster ROI and accelerated job turnaround
PrintNet typically delivers a return on investment in six to 12 months and can speed job turnaround by up to 400 percent. Exceptional application development tools and support services are backed by advanced process automation to address the toughest document challenges. As a result, PrintNet customers achieve dramatic reductions in application development and production costs, accelerate time to market, and enhance customer service with clearer, easier to understand bills and statements.
Regulatory compliance
Complying with changing regulatory requirements is an ongoing concern for virtually every utility and telecom service provider. With PrintNet you know your documents are in compliance with company, state and federal regulations thanks to automated content selection and controlled approval workflow. Universal updating ensures changes get made everywhere they are required.
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