Careers
As a global company, GMC conducts business throughout Europe, Asia, the United States, Canada, and Latin America. We value our employees and strive to offer a work environment that is challenging and allows personal vision, creativity and growth. We offer competitive compensation and benefits and make every effort to promote from within when the required experience and skills are in place.
Czech Republic – Hradec Králové
Responsibilities
Developing web application on ASP.NET platform for printing and personalized communication solution. We require very good knowledge of C# and MS.NET platform, basic knowledge of HTML, CSS, JavaScript and ASP.NET, willingness and ability to learn about new technologies. Fluent Czech language and English language on technical level.
Send resume to: t.duchacova(at)gmc.net
Responsibilities
Developing and programming J2EE applications and maintainance of existing applications. We require knowledge of Java programming language and JSE platforms (AWT, Swing etc.), J2EE (JSP, Servlet, JSF, JDBC etc.), analytical and conceptual thinking and very good knowledge of OOP principles. Fluent Czech language and English language on technical level.
Send resume to: t.duchacova(at)gmc.net
Responsibilities
Indentifying market opportunities and defining product vision and strategy for several GMC products worldwide. We require at least 3-year experience at comparable position, IT background and excellent communication skills in English and basic Czech.
Send resume to: t.duchacova(at)gmc.net
Responsibilities
Create testing scenarios which prove proper functionality, test automation. We require experience with testing min. 2 years and at least basic knowledge of programmin in Java or .NET or C#, technical English and fluent Czech.
Send resume to: t.duchacova(at)gmc.net
Responsibilities
Realization of trainings in English and Czech and creation of training materials and training in e-learning system. We require excellent English and fluent Czech, very good presentation skills and IT background.
Send resume to: t.duchacova(at)gmc.net
Responsibilities
Providing support for both internal and external customers, installation of GMC solution and customized system settings. We require fluent English and Czech, experienced in IT and in project management, good communication and presentation skills and excellent analytical skills.
Send resume to: t.duchacova(at)gmc.net
Germany
Send resume to: m.bucka(at)gmc.net
North America
Location
United States or Canada
Role information
Candidates must have at least five years of successful experience selling high value software solutions and a record of exceeding assigned quotas. The ideal candidates will have sales experience in Insurance, Healthcare, Financial Services, Telecom and Utility Industries. These positions require directly related experience selling Customer Communication Management or Document Production Workflow software. Results-oriented and accountable.
Prospects new customers through cold and warm lead generation activity. Establishes new key contacts, usually executives of organizations, with the objective of generating new opportunities. Qualifies sales leads by assessing budget, authority, need and timing. Manages opportunity pipeline to exceed quota target. Effectively nurtures leads and builds key relationships. Works effectively and profitably with channel partners, technology partners and resellers to deliver the best solution for prospects and customers.
Works effectively and profitably with Presales, Delivery, and Support customer care teams to ensure a successful sales process, and an effective implementation and delivery. Develops targeted presentations for key stakeholders and senior executives to demonstrate the understanding of customer's revenue processes, key pain points, business objectives and how our solutions map to these requirements. Researches competing products and services and produces insightful competitive information for the sales process, as well as the marketing and development teams. Helps move prospects through the sales process by assisting in defining and implementing prospect’s proof of concept requirements.
Responsibilities
• Drive the entire sales cycle including identifying potential clients, determining client’s needs, negotiating and closing
• Generate new business by conducting market analysis, cold calling , and prospecting
• Work with our existing clients on up-sell opportunities and contract renewals
• Act as a solutions expert consultant by helping prospects, customers and partners with their unique critical business issues and strategic initiatives
• Ability to travel between 50% to 70%
• Maintain a current (daily/weekly) prospect pipeline and forecast in the GMC-approved CRM system for all prospects
• Successfully hand-off new clients to delivery and support teams for training and implementation
• Provide feedback to marketing and R&D in developing effective and professional sales and training materials for company capabilities and services
• Assist marketing in identifying prospects for new products and services
• Attend industry trade events and GMC-sponsored customer events
• Assist in collecting outstanding accounts receivable as needed
• Continuously develop vertical market, selling and technology skills
• Exceed customer expectations and contribute to a high level of customer satisfaction as measured by the Net Promoter Score
• Provide detailed and accurate sales forecasting
• Compile information and data related to customer and prospect interactions
• Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
• Travel for in-person meetings with customers and partners and to develop key relationships
Skills and Qualification
• Current relationship within target markets of Financial Services, Insurance, Healthcare and Utility Industries
• Experience selling Customer Communication Management or Document Production Workflow software
• Strong experience in new business prospecting and selling complex solutions
• 5+ years of software sales experience with successful attainment of $1.5 M+ quotas
• Bachelor's degree required, Master’s degree preferred
• Strong communication and presentation skills
• Effective team leader - ability to lead and partner with other areas (finance, risk, marketing, operations, human resources)
• Strong negotiation skills
• Strong analytical, financial and problem management skills
All applicants applying for Canadian job openings must be authorized to work in Canada
All applicants applying for USA job openings must be authorized to work in United States
Send resume to: hr.na(at)gmc.net
Location
United States and Canada
Role information
We are looking for highly motivated individuals willing to work in a fast-paced environment with experience in software training, application development, project management and development
Preference will be given to applicants with printing industry experience
Responsibilities
• Solicit functional and/or consulting requirements from GMC clients
• Deliver software implementation and integration services to GMC clients across
North America
• Deliver on-site training on entire GMC product suite
• Provide application development services to GMC clients
• Provide 2nd level support to GMC’s Technical Support team
Skills and Qualifications
• Post-secondary degree in computer science, information technology or related discipline
• Detail-oriented team player with excellent communication skills (both written and oral)
• Strong analytical skills and demonstrated track record of creative problem-solving and
solution development
• Experience with distributed teams located across the globe
• Ability to travel 50% a must
• Experience with delivering training
• Programming skills with C or C++ scripting and other programming languages
• Print industry experience an asset
• Familiarity with GMC applications or similar software an asset
Please note that all interested applicants must be authorized to work in the applicable country that they are applying for and must be able to travel to/from Canada and the US
Send resume to: hr.na(at)gmc.net
We thank you for your application, however, only candidates selected for an interview will be contacted.
GMC North America is currently looking to hire Level I and Level II Support Analysts in our Canadian (Richmond Hill, Ontario) Office.
The roles will report directly into the Support Manager and be responsible for providing front line troubleshooting to our offsite clients. Candidates should be graduates of a computer science or computer technology discipline ideally with some previous experience proving tier I level support. This is a full time opportunity, as a result candidates must be able to work standard business hours.
Level I Key qualifications:
• 1 to 3 years experience in help desk/customer support
• Recent knowledge and experience with C++
Level II Key qualifications:
• 3 + years experience in help desk/customer support
• Recent knowledge and experience with C++ and/or
• Extended experience with any or all of the following:
• Networking
• Scripting
• Knowledge of HTML, SQL, Oracle database, java, .net
Responsibilities
• First line of support for problem determination
• Develop customer relationships by ensuring expectations are met, issues are resolved and
satisfaction is guaranteed
• Maintain thorough understanding of company products, services and features in order
to meet customer needs
• Respond professionally and communicate effectively at all times to customers providing
exceptional friendly service
• Collect information to analyze and evaluate incident tickets, performing setups and
duplication of customer reported issues
Qualifications
• Post secondary degree in computer science, information technology or related discipline
• Highly motivated, enthusiastic and willing to take on new challenges
• Very strong written and verbal communication skills
• Ability to work in a team environment
• Capable of working on multiple competing priorities
• Highly organized and proven ability to complete projects or assignments on time
• Previous customer service experience is preferred
• Print industry experience an asset
• Applicants must be authorized to work in Canada
• Bilingual English/Spanish an asset.
• Bilingual English/Portuguese an asset
If interested, please send resumes to hr.na(at)gmc.net
We thank you for your application, however, only candidates selected for an interview will be contacted
United Kingdom
Responsibilities
Highly motivated individual willing to work in a fast paced environment, developing and implementing business applications for our customers. This is a great opportunity to join a growing team with excellent career development opportunities. Preference will be given to applicants with experience in document composition services.
Send resume to: Alun Leach
Pacific RIM - Shanghai
Requirements
Minimum 2 years experience in IT. A proven track record in Professional Services with pre-sales, project-planning and project-implementation. Sound skills in Windows, UNIX, WEB and network technologies. Minimum 1 years experience working with corporate accounts. Strong verbal and written communication skills, self-direction, organizational skills and the ability to cooperate in a multicultural world wide team. English language speaker; fluent in both speaking and writing.
Send resume to: j.lu(at)gmc.net
Singapore
Responsibilities
Responsibilities include: helping the Sales representatives to design complex software solutions for customers; answering of complex request for proposal/tender documents; proof of Concept (POC) and solution evaluation; post-Sales technical support; provide technical trainings and occasional regional on-site support; integration of software components into enterprise software environments
Send resume to: j.lu(at)gmc.net
Requirements
Current relationship within target markets of Print Service Providers and/or Insurance and Financial Services Singapore and South East Asia.
Experience
Selling variable document composition & production workflow tools, EBPP; 5+ years of software sales experience on direct sales and partner sales.
Education
Bachelor's degree and graduate degree preferred.
Send resume to: j.lu(at)gmc.net
How to apply
We are always looking for exceptional people to join our team. To apply for a position, please send your resume with cover letter to the hiring manager noted next to the job description.