Latest Forrester Wave™ cites GMC as a leader

The Forrester Wave™: Document Output For Customer Communications Management, Q1 2014

Since the 2011 Forrester Wave, the DOCCM market has rapidly evolved. As enterprises now require a more flexible and consistent approach to customer interaction from direct mail to digital, they are looking for complete communications strategies.

Forrester Research, Inc. an independent research company, provides an in-depth evaluation of selected DOCCM vendors’ current offering and strategy. This is the second time it has cited GMC as a leader in this Forrester Wave.

In the report, GMC received the top score in the current offering category, specifically for document input design and composition. It further stated that our “strong creative dynamic statement applications with a natively developed statement editor are a plus.”


Download the full report to learn more about:

  • Why document output for customer communications matters
  • How interactive statements, mobility and broader customer experience goals are changing the communications landscape
  • Evaluation of the top DOCCM players

Download full report now

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