A unique customer engagement platform
GMC Inspire has been developed with the goal of making every customer contact valuable for your business. With one of the largest in-house research and development teams in the industry, we are continually refining our solutions and setting the benchmarks for customer communications management (CCM).
1. Native multichannel capabilities
GMC Inspire is built to handle both digital and paper channels. Whether it’s mobile, email, social media, web or paper, GMC Inspire creates, optimizes and delivers communications through multiple channels.
2. Cloud scalability
GMC Inspire’s ability to operate in a true web services environment means that it can be deployed easily into a private cloud or a hosted cloud. It can even integrate with other cloud-hosted services such as databases or CRM systems.
3. Effortless legacy migration
Most systems require legacy applications to be built from scratch, but this can be both time-consuming and costly. With GMC Inspire’s flexible architecture, you can transform legacy applications with color, variable elements, and even changing output channels, without having to redo the whole template.
4. Lowest defect density
At GMC, we don’t hope for superior quality: we ensure it. Developed with worldwide ISO 9001:2000 certification and CMMI development methodology, GMC Inspire has the lowest defect density across many industries giving your business total peace of mind.
5. Single scalable platform
GMC Inspire is a single platform built with multiple, robust capabilities that can be customized to your specific business needs and added on a modular basis. Now your business can expect shorter implementation times, faster adoption rates and minimal training.
6. Connecting data silos
GMC Inspire intelligently utilizes data from any enterprise system, databases, flat files and XML data sources without the need for hours of development work with 3rd-party products.
7. 70% faster time to market
GMC Inspire’s unique object oriented architecture and workflow makes it easy for business users to quickly develop new customer communication templates giving your business increased agility and huge productivity gains.
8. Highest volume production
GMC Inspire acts as a solid backbone for all your customer communications. It’s been developed to maintain quality, consistency and speed at the highest volumes and levels of complexity.
