management revolution.
Thunderstruck by your
abandoned CCM product?
Join the customer communications
GMC Software Named a Leader
in The 2016 Forrester Wave™
Customer Communications Management, Q2 2016
Available now !
2015 GARTNER MAGIC QUADRANT
FOR CCM SOFTWARE

Join the CCM Revolution

Every customer interaction matters. To remain competitive in a complex digital world, you must deliver an exceptional customer experience, across all devices. The customer communications management (CCM) product you purchased 5 years ago may have been suitable then, but chances are it isn’t keeping pace with your needs – making it tough (and expensive!) to compete.

Top 3 signs your customer communications management (CCM) product is no longer working for you.

Maintenance $ mismanagement.

1

web maintenance dollars
 

Concerned about where your maintenance dollars are going? Your CCM provider may have you wondering why your money is going toward questionable prime-time television ads instead of software improvements. If your current CCM provider is mismanaging your maintenance dollars, it’s time to take your business elsewhere.

You’re on a journey to nowhere.

2

web nowhere
 

When a technology provider can’t decide what market they’re in, enterprises begin to question their dependability. What if your CCM providers’ next customer journey doesn’t include you? If you’re not confident your CCM partner will continue to support your product 5 years down the road, it’s time to explore other options.

Integration complication.

3

web complex
 

Some CCM products require you to transform your data into an XML file before you can begin a job – wasting valuable time and resources. Integrating with all of your existing legacy systems, GMC Inspire™ allows you to go from concept to design without the ETL project. If your team is burning countless hours extracting, transforming and loading data before every customer communications project, your CCM product is no longer working for you.

 

Video: Join the CCM revolution

Experience
icon
1,600 customers
worldwide
Backed by the experts
icon
Ranked as a leader
by Gartner & Forrester
Future-proof technology
icon
Fastest release rates
in the industry
Proven results
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98% customer
satisfaction rate
Case study: Non profit
Case study: Non profit

Analyst insights:

“GMC Inspire R10 is the first example we have seen where the user interface showed all devices and was fully functional with working tabs, links, pop-ups, scroll bars, rollovers and graphics. It is very impressive visually and represents a significant advancement for line-of-business users who need to manage messaging across multiple digital media.”

~ GMC Takes a Big Step for Business Users: Inspire R10 Preview. Terry Frazier

 
 

“Forrester now believes GMC Software’s CCM business is growing faster than overall market.”

~ The Forrester Wave™: Document Output For Customer Communications Management, 2014. Craig Le Clair