GMC Inspire delivers a 5X ROI and a 9-18 month payback period.
Better engagement, across all devices.
GMC Inspire™ is the only single-design customer communications management (CCM) solution that lets you create, manage and deliver seamless customer communications across all channels. An industry first, GMC Inspire’s multichannel preview, proof, and signoff capabilities allow you to optimize every customer interaction wherever it takes place: call center, mobile phone, tablet, SMS, web, email and print.
1st and only CCM with a responsive UI
The only single omnichannel design for proofing and signoff
Largest CCM-focused R&D team on the planet
Ranked a leader by Gartner & Forrester
Video: Join the CCM revolution
"We are committed to providing our clients with products and solutions that will help them effectively manage their investments. The way we design and deliver our client communications is a major part of that goal. GMC Inspire offered us the best long-term fit from a technology perspective to support this objective, as well as having the flexibility to scale to meet any future requirements our clients may have."Source: ,
"GMC Inspire has dramatically improved our control over customer communications. We can now manage each step in the process of generating and sending a policy, including the design aspects that make the communication more attractive to our customers."Source: ,
"With the new capabilities GMC Inspire gives us, we plan to retire all three of our legacy software packages which will greatly decrease the complexity of our infrastructure and also produce a 40% savings in licensing and related costs over five years."Source: ,
"GMC Inspire makes it easier for us to make regulatory changes to policies and policy forms allowing us to remain in compliance."Source: ,
Give business departments’ ownership over the content they create. Business users customize editable portions from anywhere, and tracking takes place automatically.
Content changes are the first step in a process that includes approval, proofing and testing. Monitor and control all your CCM processes with powerful dashboards and an intuitive interface.
Speed communications deployment without comprising on compliance.
In-house and remote users share comments and views to create the best, most creative communications possible.
Empower your customers to engage with you through their preferred channel.
Ensure that your company speaks with one voice through a library of templates. No matter how they chose to engage, your customers will enjoy a seamless, consistent brand experience across all devices.
Personalized communications are more engaging. Upsell and cross sell more products and services when you design communications based on individual customer needs and situations.
Customers are impatient, so don’t make them wait. Speed up response time and enable real-time two-way interactions with self-service communication.