GMC Inspire

Better engagement, across all devices.

GMC Inspire™ is the only single-design Customer Communications Management (CCM) solution that lets you create, manage and deliver seamless customer communications that span the entire customer journey. An industry first, GMC Inspire’s multichannel preview, proof, and signoff capabilities allow you to optimize every customer interaction wherever it takes place: call center, mobile phone, tablet, SMS, web, email, even print.

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Innovation icon

1st and only CCM with a responsive UI

Industry-leading icon

The only single omnichannel design for proofing and signoff

Future-proof icon

Largest CCM-focused R&D team on the planet

Backed by the experts icon

Ranked a leader by Gartner & Forrester

GMC Inspire delivers a 5X ROI and a 9-18 month payback period.

Business user

Business user control

Give business departments’ ownership over the content they create. Business users customize editable portions from anywhere, and tracking takes place automatically.

GMC Inspire

Faster change management

Content changes are the first step in a process that includes approval, proofing and testing. Monitor and control all your CCM processes with powerful dashboards and an intuitive interface.

GMC Inspire guided communication

Guided communication processes

Speed communications deployment without comprising on compliance.

GMC Inspire easy collaboration

Easy collaboration

In-house and remote users share comments and views to create the best, most creative communications possible.

Reduce design, approval and implementation time by 80%.



Empower your customers to engage with you through their preferred channel.



Ensure that your company speaks with one voice through a library of templates. No matter how they chose to engage, your customers will enjoy a seamless, consistent brand experience across all devices.



Personalized communications are more engaging. Upsell and cross sell more products and services when you design communications based on individual customer needs and situations.



Customers are impatient, so don’t make them wait. Speed up response time and enable real-time two-way interactions with self-service communication.