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Senior Consultant

Senior Consultant

Remote, 98101, United States

  • 5 years CCM experience
  • Experience with Inspire is a plus
  • Ability to travel up to 50% of time
  • Ability to quickly explore, examine and understand complex problems and how it relates to the customer’s business
  • Experience with Unix and Windows operating systems
  • Working knowledge with scripting languages, application development, databases and analytical tools
  • Ability to collaborate and listen with technical and non-technical consumers from IT administrators to executive level stakeholders

Quadient is looking for a skilled Senior Professional Service Consultant that will come in contact with sensitive customer data and information. The Senior Professional Services Consultant is responsible for the following tasks:
  • Engage with sales, pre-sales and project management to define services portion of our solution proposal.
  • Meet with customers to clarify system specifications, gain an understanding of their work practices and the nature of their business in order to develop a solution to meet their needs.
  • Occasional travel to customer sites
  • Develop and implement agreed custom solution.
  • Test and install custom software solutions
  • Present solutions in written or oral reports
  • Prepare documentation and present progress reports to customers;
  • Conduct training for users and other consultants
  • Working and organizing the delivery of projects


Requirements
  • 5 or more years of CCM experience in technical consulting.
  • Bachelor's Degree in business administration, engineering, math, economics, computer science or other relevant field or High School with proven 3 years’ experience in IT industry.
  • Ability to quickly explore, examine and understand complex problems and how it relates to the customer’s business.
  • Experience with both the Unix and Windows operating systems; comfortable on the command line interface
  • Working knowledge or recent experience with scripting languages, application development, databases and analytical tools.
  • Ability to stop, collaborate and listen with technical and non-technical consumers from IT administrators to executive level stakeholders.
  • Self-motivated and self-educating, yet willing and able to work collaboratively with both customers and fellow Spelunkers.
  • Well organized with a healthy sense of urgency, able to set; communicate; and meet aggressive deadlines with competing priorities.
  • Demonstrable understanding of common enterprise applications Not required, but a plus: statistical and analytical modelling. 
  • Must be willing to travel