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Sr. Manager DXP Innovation

Sr. Manager DXP Innovation

Raleigh, 27511, United States

The Sr. Manager of DXP Innovation reports to the Director of DXP innovation and is focused on helping to define and bringing the Digital Experience Platform solution to market. He/She will cover the architectural definition of the platform, aligning architecture with business objectives, and engaging with current and prospective customers to align the platform to customer’s needs.


Responsibilities:

  • Provide technical guidance and innovation strategy recommendations during each product development phase. 
  • Collaborate with innovation leadership to determine service gaps and create ways to improve service offerings. 
  • Liaise with vendors and internal development and product management teams to drive ideation and new product development and integrations.
  • Provide feedback to product development for improvement and future feature planning 
  • Attend conferences or trade shows to represent the company/division
  • Encourage cooperation among internal departments to ensure alignment
  • Explore new ways of improving existing services and platform offerings to increase profitability
  • Define and create technical specifications and documentation
  • Interface with development leads to make sure that product requirements are understood
  • Answer technical architecture and product related inquiries


Requirements:

  • Bachelor degree, masters preferred along with requisite experience:
    • 5 years or more of software development experience using a variety of computer languages
    • 3 years or more of product management experience
    • 3 years or more of customer experience/engagement
    • Experience with early-stage tech companies (SaaS, online, software preferred)
    • Technical experience with different development languages and frameworks
  • A life-long learner who is curious, has a passion for solving hard, ill-defined problems, has comfort taking initiative and who continuously seeks to improve their skills and understanding.